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Shipping policy

ROOBiE Despatch & Delivery

Shipping Times

  • Orders are shipped within 24–48 hours (Mon–Fri) for in-stock items.

  • Pre-order items will be dispatched once available (you’ll be notified by email).

  • During busy sales or promotional periods, delays may occur — please check your email (and junk/spam folder) for updates.

Delivery Notifications

  • Dispatch confirmations and tracking details will be sent by email.

  • Please ensure someone is available to sign for your order.

  • Tracking is included as standard.

Important Checks

  • Please double-check your order details (items, sizes, delivery address).

  • If a parcel is returned due to incorrect address details or missed deliveries, an additional postage fee will apply to resend.

Carriers & Rates

We currently ship using Royal Mail, Evri, and DPD. 

  • UK Standard (Tracked, 3–5 working days): £3.49

  • UK Express (Tracked, 1–2 working days): £5.99

  • EU Standard (Tracked, 5–10 working days): Duties & taxes included in price

  • Rest of World (Tracked, 7–14 working days): Subject to local customs duties & taxes upon delivery

USA & Canada
We’re currently unable to ship orders to the USA or Canada. We hope to offer shipping to these destinations in the future and will update our shipping information as soon as this changes. Please email with any queries.


Delayed Delivery

  • UK Orders: If your parcel hasn’t arrived within 7 days of your dispatch email, please contact us at gday@roobie.co.uk.

  • International Orders: Please allow 10 working days before getting in touch.